VIDEO:

Yeah, I want you to stop, stop doing free calls in your business, I'm staking my stake in the ground.. is that the saying? I'm placing my stake in the ground... and saying that all you business owners, you should stop offering free calls in your business! 
And in this little video, I'm going to tell you why I think you should stop doing it.

Okay. For those of you who don't know, me, my name is Remi, I am the creator of the online business temple. And the online business template was created to help coaches and course creators who are interested and wanting to double their income whilst working less than their business. This is what we teach. And this is what we help small business owners to do over at the temple. And part of that is through automation systems processes, but also marketing and sales and how you can double those sales in your business. And so when we're talking about working less, as part of what we teach in the temple, which we have a kind of a whole section on earning more and a whole section on working less.

When we're talking about working less, one of the core areas that comes up time and time again, that coaches come to me and talk to me about is the free calls that they offer in their business. And sometimes some of you, in fact, I'm going to ask a question, whether you're watching live or whether you're watching this on the replay, I want you to respond to this... click like, if you have ever offered a free call for like 30 minutes or 60 minutes? where you got on the call, you thought the call was going really well. You offered loads of advice, you answered lots of questions. And that person said that they would love to work with you. And then they ghosted You?
click like if you ever had that happen to you, because most of the coaches I work with have had that happen before.

And there are still coaches I work with now who still have a big proportion of their week, up to 50% of their week, are still doing free calls in the hope that those free calls are going to convert into sales.

And my friends, there is a much better way.

When should you be doing free calls?

I've got two times where I think... two important times where I think you should be using free calls in your business.

The first time is if you are at the beginning of your your business journey, and you want to kind of practice your maybe your new skills and your new qualifications. Perhaps you need to get feedback and testimonials and reviews, then this is absolutely a really good time for you to be offering free calls. So that you can hone your own skills and develop your own skills. As well as getting those testimonials and reviews. So that is the number one time when I think using free calls is a good idea in your business.

The second time that you should be using free calls in your business is if you are selling those higher end offers.
If you're selling a package or program or a course that's 5, 10, 15 OR 20k, then absolutely, somebody is probably going to need to get on a free call with you to make sure you can deliver on your promises, to make sure you are knowledgeable and to make sure they are making the right investment. Those are the only times I would say you should be offering free calls.

Otherwise, if you are offering free calls, in order to sell packages that are like 60 quid or 100 quid, it is literally a waste of your time. And if you want to be working less than your business, a simple tactic, a simple thing that you could be doing right now is creating a Google form and ask those vetting questions. Those kinds of validating questions to figure out is this person, somebody that I do want to get on a call with before giving up your free time.

If you've ever had those calls, where you've given 30 minutes an hour, I know people who do 90 minute free calls, which just makes me go, ahhh, like you could do three of those in a day. And that's your whole day done... and you've made no money, right?

I want you to be working smarter, I want you to be using your time more productively, and giving free calls to the wrong type of people is literally a waste of your time. And if you are doing this, I want you to reconsider it whether or not having free calls is a valid part of your strategy versus having a form a validating form that people can answer. And you can then figure out if this is somebody that you want to get on a call with who may turn into a future customer for you.

So my friends, that's all I wanted to share with you today is to really think about the time that you are using each week in your business. Is it a good use of time? Is it an effective use of time and if you are to continue to offer free calls, and you are not getting any conversions and you're not getting sales at the end of the week, then there is a problem that you need to fix.

QUESTION ON THE LIVE CALL:

So the Facebook user says what about packages around 2k?
Yes, sometimes you can sell packages around 2k that can just sell without a call. However... You might want to do sort of a hybrid working here where you don't offer the call. But actually, if somebody needs a call, then you will give them the call. Because sometimes for some people 2k is a lot of money. And they may still want to hop on a call with you. But I would say it's, it's, it's probably  2-3k up, that you really want to start thinking about offering calls to people just to make sure because what we don't want is people to spend money with us, and then have buyers remorse and feel like, you know, they've been screwed over or they've been sold a Kipper.

And sometimes that's when a phone call is really handy.

But again, when you are doing the phone calls, you have to have a plan, right? Don't just do phone calls, where you sit there for half an hour, and then just answer every question in the world. You have to have a plan for each of your free calls. What are the objectives? What are the outcomes you want to get out of the call? And what do they use? What does the user need to get out of the call? So don't offer free calls. If you have no plan. The free calls are not a chit chat for each free calls are your valuable time where you could be making money and don't give free calls to anyone willy nilly hurt people who might just want to come and get information from you, but not actually ever by review, validate your, your prospects for first oh, gosh, time for me to get.

And it's very hot here in the UK. So I'm hot and sweaty.

But that's what I wanted to share. I felt called to come and talk about this today. I think it's really important that you, you respect your own time you respect your own value of your time, and stop doing free calls, particularly if you're doing them and they're not leading to sales and they're not converting to sales.

You need to really refresh and review what you're doing, and potentially come up with a plan for your free calls.

If you want to know more, there's a link above, you can click on the link and figure out how you can work with me or talk to me.

The Link actually takes you to a free business playbook which be helpful for most small business owners.
And it gets you on my email list but you can keep up to date with all the latest happenings at the online business temple and be the first to hear about any future programs and courses. Alright, until next time, take care. Bye.

Transcribed by https://otter.ai